SERVICES PROVIDED

Our organisation accepts:

Older People

We aim to ensure that older adults receive the necessary medical attention and support to maintain their physical and mental well-being.

Disabled People

We aim to assist individuals with physical disabilities in their daily lives through our range of services. Our support can aid in various aspects of life, from mobility to household tasks.

People With Sensory Loss

Our organization aims to provide assistance and support for individuals who are experiencing sensory loss, including visual or hearing impairments

See our services

QUALITY CARE STAFFING

We are aware that our staff will always play a very important role in service users’ welfare. To maximise this contribution, we will do the following.
* Employ staff in sufficient numbers and with the relevant mix of skills to meet service users’ needs.
* Provide at all times an appropriate number of staff with qualifications in health and social care as required.
* Observe recruitment policies and practices which both respect equal opportunities and protect service users’ safety and welfare.
* Offer our staff a range of training which is relevant to their induction, foundation experience and further development

VALUE

AND PRINCIPLES

COMPLIANCE

MANAGEMENT AND ADMINISTRATION

We know that the leadership of the service is critical to all its operations. To provide leadership of the quality required, we will do the following. * Always engage as registered manager a person who is qualified, competent and experienced for the task. * Aim for a management approach that creates an open, positive and inclusive atmosphere throughout the business. * Install and operate effective quality assurance and quality monitoring systems. * Work to accounting and financial procedures that safeguard service users’ interests. * Supervise all staff regularly and carefully. * Keep up-to-date and accurate records. * Ensure that the health, safety and welfare of service users and staff are promoted and protected.