MISSION STATEMENT
To consistently provide and promote the highest quality of service to meet the needs of our clients with various care needs and help them maintain a physically and mentally stimulating and enjoyable life style whilst they are in our care. We always strive for excellence and have a passion to do the best for our clients.
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Our Works
See our top of our services and accomplishments
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People Benefiting From Our Services
More and more people are benefiting from our services
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Working Time
You can trust us, whenever you need us in your life, we will work with you.
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Our Monthly Planning
We will work with you at any time you need us.
OUR PROMISE
* Provide the highest standards of care 24/7 by skilled trained staff
* Maintain a physically and mentally stimulating lifestyle for our residents
* Respect the independence, dignity, diversity, privacy, choice, and the rights of residents
* Recognise and respond to individual needs
* Provide clients, families, friends, and staff with a warm, friendly, healthy, and safe environment to live and work Respect the dignity of each individual - client, employee, agency nurse, or independent carer
* Strive for excellence and professionalism in everything that we do
* Remain dedicated to our mission statement
* Maintain compliance with legislative and industry requirements
MANAGEMENT AND ADMINISTRATION
We know that the leadership of the service is critical to all its operations. To provide leadership of the quality required, we will do the following.
* Always engage as registered manager a person who is qualified, competent and experienced for the task.
* Aim for a management approach that creates an open, positive and inclusive atmosphere throughout the business.
* Install and operate effective quality assurance and quality monitoring systems.
* Work to accounting and financial procedures that safeguard service users’ interests.
* Supervise all staff regularly and carefully.
* Keep up-to-date and accurate records.
* Ensure that the health, safety and welfare of service users and staff are promoted and protected.